Even if the Android platform improves over time, it is unfortunately not uncommon to experience bugs... Some are not really problematic and will only disturb you very little in your daily life when others may, on the contrary, completely prevent you from using your Crosscall Core-Z5. We are going to tell you precisely today about a bug which however affects only a few devices, nevertheless, which is very disturbing. This is a startup bug, when you turn your phone back on, it gets stuck on the logo.
So today we will teach you how to fix Crosscall Core-Z5 stuck on logo on startup? For this, we will first try to interpret with you the origin of this bug, after that, to reveal all the alternatives at your disposal to unlock your Crosscall Core-Z5 stuck on Android logo.
Why does my Crosscall Core-Z5 get stuck on the Android logo when turning on?
We therefore start this article by seeing why your Crosscall Core-Z5 is stuck on the Android logo when switching on? This bug is really annoying because it prevents you from performing the slightest action on your phone and moreover you will not even be able to complete the start-up process, your Crosscall Core-Z5 will suddenly be completely unusable.
The origins of this bug can be diverse, although regularly it is after an update that a Crosscall Core-Z5 hangs on the logo when switching on. It is in most cases a problem during the installation of the data that triggers this bug. Sometimes it is after a fall, an immersion in water that the bug can happen. In these cases, it is unfortunately not possible to do much except to bring your Crosscall Core-Z5 to a repairer Since it is surely components that have been affected that are responsible for the problem. The battery is sometimes the component that causes concern, you can check the battery status of your Crosscall Core-Z5.
That said, we have already seen cases where the origin is more blurred, no recent update installed, no drop... In these situations, such as for a problem following an update, our solutions can help you, discover them below.
How to fix my Crosscall Core-Z5 stuck on Android logo when turning on?
We now move on to the solutions part of our article, and we will reveal three different techniques, from the simplest to implement to the most complicated for fix your Crosscall Core-Z5 stuck on Android logo.
Force stop your Crosscall Core-Z5
First of the methods, the simplest. You have probably tried to restart your Crosscall Core-Z5 by pressing the “Power” button on the latter for a few seconds. If this manipulation does not work, you will have to use the forced restart. You may not be familiar with this technique, however, it is very simple and aims to restart a phone even if it bugs. In the event that this solution does not work, you can try another solution to force your Crosscall Core-Z5 to shut down, the goal being to turn it off so that the bug disappears when restarting:
- To force restart your Crosscall Core-Z5, keep your finger pressed on the "Power" key for 10 seconds
- In the event that this does not work, wait for the battery of your Crosscall Core-Z5 to discharge completely to try to turn it back on once turned off
Make a Wipe Cache of your Crosscall Core-Z5
In the event that the first manipulation did not work, we will move on to advanced solutions. We will go through the recovery mode of your Crosscall Core-Z5 to unlock it. This mode is really convenient if you are the victim of a bug, if you want to reset your phone... In this part, we are going to perform a Wipe Cache which will correspond to cleaning all the cache memory of your Crosscall Core-Z5 and therefore repairing any bugs:
- Turn off your Crosscall Core-Z5, or wait for the battery to fully discharge
- Recharge it more than 50%
- Hold the key "High Volume" and the button "Power" pressed for several seconds until you see this very basic menu appear on the screen
- Navigate with the volume keys to "Wipe Cache Partition"
- Confirm the operation with the "Power" key
- Now select, "Reboot System Now" to restart your Crosscall Core-Z5
Perform a Factory Reset of your Crosscall Core-Z5 to unlock it
In the event that the first solution did not work, we will be even more radical, you will however lose all the data stored on your Crosscall Core-Z5, however if it is unusable, you will not be able to do anything come what may recover nothing. It's up to you to see if you prefer to try to go see a repairer or carry out the process yourself if you have already saved all your data:
- Turn off your Crosscall Core-Z5 or wait for it to turn off by itself when the battery is empty
- Check that it has more than 50% battery
- Access the recovery mode with the approach seen in the previous part
- Go to the option "Wipe Data / Factory Reset" with the volume keys, and confirm the operation with the power button
- Finish the process by choosing the option "Reboot System Now"
In the event that you are looking for as many tutorials as possible to become the absolute master of the Crosscall Core-Z5, we invite you to browse the other tutorials in the category: Crosscall Core-Z5.
