Even if the Android platform changes over time, it still happens to encounter bugs... Some are not absolutely problematic and will only have a very slight impact on your daily life when others will, on the contrary, completely prevent you from use your HUAWEI Mate Xs 2. In this guide, we are going to tell you about a bug which fortunately only affects a few devices, however, which is very disturbing. This is a startup bug, when you turn your smartphone back on, it remains stuck on the logo.
In this guide, we will therefore explain to you how to fix HUAWEI Mate Xs 2 stuck on logo on boot? To do this, we will first try to understand with you the nature of this bug, after that, to show you all the procedures that you can carry out to unlock your HUAWEI Mate Xs 2 stuck on Android logo.
The reason why my HUAWEI Mate Xs 2 gets stuck on Android logo on startup?
We therefore start this article by seeing why your HUAWEI Mate Xs 2 is stuck on Android logo on startup? This bug is particularly disabling because it prevents you from performing the slightest action on your smartphone and moreover you will not even be able to finalize the start-up process, your HUAWEI Mate Xs 2 will therefore be completely unusable.
The origins of this bug can be numerous, although regularly it is after an update that a HUAWEI Mate Xs 2 hangs on the logo on startup. It is generally a problem during the installation of the data that will cause this bug. Sometimes it is after a fall, an immersion in water that the bug can happen. In these cases, however, it is not possible to do much except to bring your HUAWEI Mate Xs 2 to a repairer since it is probably components that have been touched that are responsible for the problem. The battery is sometimes the problem component, you can check the battery status of your HUAWEI Mate Xs 2.
Despite everything, we have already studied cases for which the nature is more blurred, no recent update installed, no fall... In these cases, as for a problem following an update, our solutions can help you, discover the following.
How to fix my HUAWEI Mate Xs 2 stuck on Android logo when turning on?
We now move on to the solutions part of our article, and we will show you three different alternatives, from the simplest to implement to the most complex for fix your HUAWEI Mate Xs 2 stuck on Android logo.
Force stop your HUAWEI Mate Xs 2
First of the methods, the simplest. You have probably tried to restart your HUAWEI Mate Xs 2 by leaving the "Power" button pressed for a few moments. In the event that this manipulation has had no effect, you will have to use the forced restart. You may not be familiar with this technique, however, it is very simple and aims to restart a smartphone even if it bugs. If this solution does not work, you can try another solution to force your HUAWEI Mate Xs 2 to shut down, the goal being to turn it off so that the bug disappears on the next restart:
- To force restart your HUAWEI Mate Xs 2, keep your finger pressed for 10 seconds on the "Power" key
- If that doesn't work, wait for the battery of your HUAWEI Mate Xs 2 to discharge completely to try to turn it back on once turned off
Perform a Wipe Cache of your HUAWEI Mate Xs 2
If the first manipulation did not work, we will move on to advanced solutions. We will go through the recovery mode of your HUAWEI Mate Xs 2 to unlock it. This mode is particularly convenient if you ever experience a bug, if you ever want to reset your smartphone... In this part, we are going to perform a Wipe Cache which corresponds to cleaning all the cache memory of your HUAWEI Mate Xs 2 and therefore repairing any bugs:
- Turn off your HUAWEI Mate Xs 2, or wait for the battery to completely drain
- Recharge it more than 50%
- Hold the key "High Volume" and the button "Power" pressed for several moments until you see this very basic menu appear on the screen
- Navigate with the volume keys to "Wipe Cache Partition"
- Validate the process with the "Power" key
- Now select "Reboot System Now" to restart your HUAWEI Mate Xs 2
Perform a Factory Reset of your HUAWEI Mate Xs 2 to unlock it
If the first solution did not work, we are going to be even more radical, however you will lose all the data stored on your HUAWEI Mate Xs 2, that said if it is unusable, you will not be able to recover anything whatever happens . It's up to you whether you prefer to try going to a repairer or doing the procedure yourself if you have already backed up all your data:
- Turn off your HUAWEI Mate Xs 2 or wait for it to turn off by itself when the battery is drained
- Check that it has more than 50% battery
- Access recovery mode with the procedure explained in the previous part
- Go to the option "Wipe Data / Factory Reset" with the volume keys, and validate the process with the power button
- Finish the procedure by choosing the option "Reboot System Now"
If you are ever looking for as many tutorials as possible to become the king of the HUAWEI Mate Xs 2, we invite you to browse the other tutorials in the category: Huawei Mate XS 2.
