Although the Android platform improves over time, it still happens to encounter bugs... Some are not extremely problematic and will only disturb you very little in your daily life when others may, on the contrary, completely prevent you from use your HUAWEI Mate Xs. In this guide, we are going to tell you about a bug which, despite everything, only affects a few devices, but which is very disturbing. This is a startup bug, when you turn your phone back on, it gets stuck on the logo.
So in this guide, we will teach you how to fix HUAWEI Mate Xs stuck on logo on boot? In this context, we will first try to interpret with you the cause of this bug, then, to show you all the alternatives that you can make to unlock your HUAWEI Mate Xs stuck on Android logo.
The reason why my HUAWEI Mate Xs stuck on Android logo on startup?
We therefore start this guide by seeing why your HUAWEI Mate Xs stuck on Android logo on startup? This bug is particularly annoying because it prevents you from performing the slightest operation on your phone and moreover you will not even be able to finalize the start-up process, your HUAWEI Mate Xs will therefore be completely unusable.
The reasons for this bug can be multiple, even if, regularly it is following an update that a HUAWEI Mate Xs hangs on the logo at startup. It is in the majority of cases a problem at the time of the installation of the data which generates this bug. Sometimes, it is following a fall, immersion in water that the bug can happen. In these cases, it is unfortunately not possible to do much except to bring your HUAWEI Mate Xs to a repairer because it is probably damaged components that are responsible for the problem. The battery is sometimes the component that causes the problem, do not hesitate to check the battery status of your HUAWEI Mate Xs.
That said, we have already studied cases for which the cause is less obvious to distinguish, no recent update installed, no drop... In these cases, as for a problem following an update, our solutions will help you, discover the following ones.
How to fix my HUAWEI Mate Xs stuck on Android logo when turning on?
We now move on to the solutions part of our little file, and we are going to show you three different methods, from the simplest to implement to the most complicated to fix your HUAWEI Mate Xs stuck on Android logo.
Force stop your HUAWEI Mate Xs
First of the procedures, the simplest. You have certainly tried to restart your HUAWEI Mate Xs by leaving the "Power" button pressed for a few moments. If this action does not work, you will have to use the forced restart. You may not know this technique, however it is very simple and aims to restart a phone even if it bugs. If ever this solution does not work, you can try another technique to force your HUAWEI Mate Xs to shut down, the objective being to turn it off so that the bug disappears when restarting:
- To force restart your HUAWEI Mate Xs, keep your finger pressed for 10 seconds on the "Power" key
- If it ever doesn't work, wait for the battery of your HUAWEI Mate Xs to discharge completely to try to turn it back on once turned off
Perform a Wipe Cache of your HUAWEI Mate Xs
If the first technique did not work, we will move on to advanced solutions. We will go through the recovery mode of your HUAWEI Mate Xs to unlock it. This mode is particularly useful if you ever experience a bug, if you ever want to reset your device... In this part, we are going to perform a Wipe Cache which corresponds to cleaning all the cache memory of your HUAWEI Mate Xs and therefore repairing any bugs:
- Turn off your HUAWEI Mate Xs, or wait for the battery to fully discharge
- Recharge it more than 50%
- Hold the key "High Volume" and the button "Power" pressed for several moments until you see this very basic menu appear on the screen
- Navigate with the volume keys to "Wipe Cache Partition"
- Confirm the procedure with the "Power" key
- Now select "Reboot System Now" to restart your HUAWEI Mate Xs
Perform a Factory Reset of your HUAWEI Mate Xs to unlock it
If ever the first technique did not work, we are going to be even more radical, you will however lose all the data saved on your HUAWEI Mate Xs, however if it is unusable, you will not be able to recover anything whatever happens . It's up to you whether you prefer to try to go see a repairer or do the process yourself if you have already backed up all your data:
- Turn off your HUAWEI Mate Xs or wait for it to turn off on its own when the battery is drained
- Check that it has more than 50% battery
- Access the recovery mode with the approach seen in the previous part
- Go to the option "Wipe Data / Factory Reset" with the volume keys, and confirm the procedure with the power button
- Finish the process by choosing the option "Reboot System Now"
In case you want a maximum of tutorials to become a master of the HUAWEI Mate Xs, we invite you to explore the other tutorials in the category: HUAWEI Mate.
