Even if the Android platform improves over time, it still happens to encounter bugs ... Some are not extremely problematic and will not disturb you in your daily life when others will, on the contrary, prevent you altogether to use your Motorola E6 Play. In this article, we are going to tell you about a bug that fortunately only affects a few devices, but which is very disturbing. This is a startup bug, when you turn your mobile phone back on, it gets stuck on the logo.
In this article, we will therefore explain to you How to fix Motorola E6 Play stuck on logo on startup? To do this, we will first try to understand with you the nature of this bug, after that, to expose you all the procedures that you can carry out for Unlock your Motorola E6 Play stuck on Android logo.
The reason why my Motorola E6 Play gets stuck on Android logo on startup?
We therefore start this guide by discovering the reason why your Motorola E6 Play gets stuck on Android logo at startup? This bug is really annoying because it prevents you from performing any action on your mobile phone and moreover you will not even be able to complete the start-up process, your Motorola E6 Play will therefore be completely unusable.
The origins of this bug can be multiple, even if, regularly it is after an update that a Motorola E6 Play hangs on the logo on startup. It is in the majority of cases a problem during the installation of the files which triggers this bug. Sometimes, it is after a fall, an immersion in water that the bug can happen. In these cases, it is unfortunately not possible to do much outside to take your Motorola E6 Play to a repairman Since it is certainly damaged components that are responsible for the problem. The battery is in some cases the component that causes the problem, we invite you to check the battery status of your Motorola E6 Play.
Nevertheless, we have already observed cases for which nature is less obvious to distinguish, no recent update installed, no fall ... In these situations, as for a problem following an update, our solutions can help you, discover the following.
How to fix my Motorola E6 Play stuck on Android logo when turning on?
We now move on to the solutions part of our article, and we will show you three different techniques, from the easiest to perform to the most complex for repair your Motorola E6 Play stuck on Android logo.
Force shutdown your Motorola E6 Play
First of the alternatives, the simplest. You have certainly tried to restart your Motorola E6 Play by holding down the “Power” key on the latter for a few seconds. If this action does not work, you will have to use the forced restart. You may not know this technique but it is very simple and aims to restart a mobile phone even if it bugs. If this solution does not work, you can try another solution to force shutdown your Motorola E6 Play, the goal being to turn it off so that the bug is no longer present during restart:
- To force restart your Motorola E6 Play, keep your finger pressed on the "Power" key for 10 seconds
- If it ever doesn't work, wait for the battery of your Motorola E6 Play to empty before trying to restart it once it is turned off
Make a Wipe Cache of your Motorola E6 Play
If the first technique did not work, we will move on to advanced solutions. We will go through the recovery mode of your Motorola E6 Play to unlock it. This mode is really useful in the event that you are the victim of a bug, in the event that you wish to reset your mobile phone ... We will in this part accomplish a Wipe Cache which will correspond to cleaning all the cache memory of your Motorola E6 Play and consequently repairing any bugs:
- Switch off your Motorola E6 Play, or wait for the battery to discharge completely
- Recharge it more than 50%
- Hold the key "High Volume" and the button "Power" pressed for several seconds until this very basic menu appears on the screen
- Navigate with the volume keys to "Wipe Cache Partition"
- Confirm the process with the "Power" key
- Select now "Reboot System Now" to restart your Motorola E6 Play
Factory reset your Motorola E6 Play to unlock it
If the first solution did not work, we will be even more radical, you will however lose all the data stored on your Motorola E6 Play, that said if it is unusable, you will not be able to recover anything anyway. . It's up to you to see if you prefer to try to go see a repairer or do the procedure yourself if you have already saved all your data:
- Turn off your Motorola E6 Play or wait for it to turn off by itself when the battery is discharged
- Check that it has more than 50% battery
- Access recovery mode with the procedure seen in the previous part
- Go to the option "Wipe Data / Factory Reset" with the volume keys, and confirm the process with the power button
- Finish the procedure by choosing the option "Reboot System Now"
If you ever want a maximum of tutorials to become the absolute master of the Motorola E6 Play, we invite you to explore the other tutorials in the category: Motorola E6 Plus.
