Even if the Android platform changes over time, it still happens to encounter bugs ... Some are not really problematic and will only disturb you very little in your daily life when others may, on the contrary, completely prevent you from yourself use your Samsung Galaxy J5 2017. In this guide, we will tell you about a bug that only affects a few devices, however, which is very disturbing. This is a startup bug, when you turn your mobile phone back on, it gets stuck on the logo.
So in this guide, we will show you How to fix Samsung Galaxy J5 2017 stuck on logo on startup? For this, we will first of all try to interpret with you the cause of this bug, after that, to show you all the procedures that you can perform for Unlock your Samsung Galaxy J5 2017 stuck on Android logo.
The reason why my Samsung Galaxy J5 2017 gets stuck on Android logo on startup?
We therefore begin this article by discovering Why your Samsung Galaxy J5 2017 gets stuck on the Android logo at startup? This bug is really disabling because it prevents you from performing any operation on your mobile phone and moreover you will not even be able to finalize the start-up process, your Samsung Galaxy J5 2017 will therefore be completely unusable.
The reasons for this bug can be various, although often it is after an update that a Samsung Galaxy J5 2017 hangs on the logo on startup. It is in most cases a problem at the time of data installation that triggers this bug. Sometimes, it is after a fall, an immersion in water that the bug can happen. In these cases, it is unfortunately not possible to do much outside to bring your Samsung Galaxy J5 2017 to a repairman Since it is certainly damaged components that are causing the problem. The battery is in some cases the component that causes the problem, we invite you to check the battery status of your Samsung Galaxy J5 2017.
That said, we have already observed cases for which the cause is less obvious to distinguish, no recent update installed, no drop ... In these cases, as for a problem following an update, our solutions will help you, discover them below.
How to fix my Samsung Galaxy J5 2017 stuck on Android logo when turning on?
We now move on to the solutions part of our small file, and we will show you three different methods, from the simplest to achieve to the most complex for fix your Samsung Galaxy J5 2017 stuck on Android logo.
Force stop your Samsung Galaxy J5 2017
The first, the easier. You have surely tried to restart your Samsung Galaxy J5 2017 by holding down the “Power” key on the latter for a few seconds. If this manipulation does not work you will have to use the forced restart. You may not know this solution, however it is very simple and aims to restart a mobile phone even if it has a bug. If this solution does not work, you can try another solution to force shutdown your Samsung Galaxy J5 2017, the goal being to turn it off so that the bug is no longer present during restart:
- To force restart your Samsung Galaxy J5 2017, keep your finger pressed on the "Power" key for 10 seconds
- If that doesn't work, wait for the battery of your Samsung Galaxy J5 2017 to discharge completely to try to turn it on again once it is off
Make a Wipe Cache of your Samsung Galaxy J5 2017
If the first technique didn't work, we'll move on to advanced solutions. We will go through the recovery mode of your Samsung Galaxy J5 2017 to unlock it. This mode is really useful if you are the victim of a bug, if you want to reset your mobile phone ... We will in this part make a Wipe Cache which will correspond to cleaning all the cache memory of your Samsung Galaxy J5 2017 and therefore repairing any bugs:
- Switch off your Samsung Galaxy J5 2017, or wait for the battery to discharge completely
- Recharge it more than 50%
- Hold the key "High Volume" and the button "Power" pressed for several seconds until you see this very basic menu appear on the screen
- Navigate with the volume keys to "Wipe Cache Partition"
- Confirm the operation with the "Power" key
- Now select, "Reboot System Now" to restart your Samsung Galaxy J5 2017
Factory reset your Samsung Galaxy J5 2017 to unlock it
If the first solution did not work, we will be even more radical, you will however lose all the data saved on your Samsung Galaxy J5 2017, despite everything if it is unusable, you will not be able in any case get nothing back. It's up to you to decide if you prefer to try to go see a repairer or to carry out the procedure yourself if you have already saved all your data:
- Turn off your Samsung Galaxy J5 2017 or wait for it to turn off on its own when the battery is empty
- Make sure it has more than 50% battery
- Access recovery mode with the procedure seen in the previous part
- Go to the option "Wipe Data / Factory Reset" with the volume keys, and validate, the manipulation with the power button
- Finish the procedure by choosing the option "Reboot System Now"
If you ever want a maximum of tutorials to become a master of the Samsung Galaxy J5 2017, we invite you to consult the other tutorials in the category: Samsung Galaxy J5 2017.
