Even if the Android platform improves over time, it is unfortunately not uncommon to experience bugs ... Some are not completely problematic and will not disturb you in your daily life when others go the opposite way. prevent you from using your Samsung Galaxy J5 altogether. In this guide, we are going to tell you about a bug that nevertheless only affects a few devices, but which is very disturbing. This is a startup bug, when you turn your mobile phone back on, it gets stuck on the logo.
So in this guide we will teach you How to fix Samsung Galaxy J5 stuck on logo on startup? In this context, we will first try to understand with you the nature of this bug, after that, to present to you all the procedures that you can carry out for Unlock your Samsung Galaxy J5 stuck on Android logo.
The reason why my Samsung Galaxy J5 gets stuck on Android logo on startup?
We therefore begin this article by discovering Why is your Samsung Galaxy J5 stuck on the Android logo at startup? This bug is particularly disabling because it prevents you from performing any action on your mobile phone and moreover you will not even be able to complete the start-up process, your Samsung Galaxy J5 will therefore be totally unusable.
The causes of this bug can be numerous, although often it is after an update that a Samsung Galaxy J5 crashes on the logo on startup. It is usually a problem during the installation of the data that will generate this bug. Sometimes, it is after a fall, from an immersion in water that the bug can happen. In these cases, it is unfortunately not possible to do much outside to take your Samsung Galaxy J5 to a repairman Since it is certainly components that have been affected that are causing the problem. The battery is in some cases the component that causes the problem, we invite you to check the battery status of your Samsung Galaxy J5.
However, we have already studied cases where nature is less obvious to distinguish, no recent update installed, no fall ... In these situations, as for a problem following an update, our solutions will help you, discover the following.
How to fix my Samsung Galaxy J5 stuck on Android logo when turning on?
We now move on to the solutions part of our post, and we will present you three different alternatives, from the simplest to implement to the most complicated for fix your Samsung Galaxy J5 stuck on Android logo.
Force shutdown your Samsung Galaxy J5
The first method, the easier. You have certainly tried to restart your Samsung Galaxy J5 by leaving the “Power” key pressed for a few seconds. In the event that this manipulation does not work, you will have to use the forced restart. You may not know this manipulation, but it is very simple and aims to restart a mobile phone even if it has a bug. If this solution does not work, you can try another solution to force shutdown your Samsung Galaxy J5, the goal being to turn it off so that the bug disappears during restart:
- To force restart your Samsung Galaxy J5, keep your finger pressed for 10 seconds on the "Power" key
- In the event that this does not work, wait for the battery of your Samsung Galaxy J5 to discharge completely to try to restart it once it is off
Perform a Wipe Cache of your Samsung Galaxy J5
In the event that the first solution did not work, we will move on to advanced solutions. We will go through the recovery mode of your Samsung Galaxy J5 to unlock it. This mode is particularly useful in the event that you are the victim of a bug, in the event that you want to reset your phone ... In this part, we are going to perform a Wipe Cache which corresponds to cleaning all the cache memory of your Samsung Galaxy J5 and therefore repairing any bugs:
- Turn off your Samsung Galaxy J5, or wait for the battery to drain completely
- Recharge it more than 50%
- Hold the key "High Volume" and the button "Power" pressed for several seconds until this very basic menu appears on the screen
- Navigate with the volume keys to "Wipe Cache Partition"
- Confirm the operation with the "Power" key
- Select now "Reboot System Now" to restart your Samsung Galaxy J5
Factory reset your Samsung Galaxy J5 to unlock it
In the event that the first solution does not work, we will be even more radical, you will nevertheless lose all the data saved on your Samsung Galaxy J5, despite everything if it is unusable, you will not be able to do anything anyway. to recover. It's up to you to decide if you prefer to try to go see a repairer or to do the procedure yourself if you have already backed up all your data:
- Turn off your Samsung Galaxy J5 or wait for it to turn off on its own when the battery is empty
- Make sure it has more than 50% battery
- Access the recovery mode with the procedure explained in the previous part
- Go to the option "Wipe Data / Factory Reset" with the volume keys, and confirm the operation with the power button
- Finish the process by choosing the option "Reboot System Now"
If you ever want as many tutorials as possible to become the king of the Samsung Galaxy J5, we invite you to watch the other tutorials in the category: Samsung Galaxy J5.
