Even if the Android platform changes over time, it is unfortunately not uncommon to experience bugs ... Some are not really problematic and will not disturb you in your daily life when others may on the contrary prevent you completely to use your Wiko Tommy 2. In this article, we are going to tell you about a bug which however only affects a few devices, nevertheless which is very disturbing. This is a startup bug, when you turn your mobile phone back on, it gets stuck on the logo.
In this article, we will therefore explain to you How to fix a Wiko Tommy 2 stuck on logo on startup? To do this, we will first try to understand with you the origin of this bug, and then, show you all the procedures available to you to unlock your Wiko Tommy 2 stuck on Android logo.
Why does my Wiko Tommy 2 get stuck on the Android logo when switching on?
So we start this tutorial by discovering the reason why your Wiko Tommy 2 remains stuck on the Android logo on ignition? This bug is really annoying because it prevents you from performing any action on your mobile phone and moreover you will not even be able to finalize the start-up process, your Wiko Tommy 2 will therefore be completely unusable.
The reasons for this bug can be various, although often it is following an update that a Wiko Tommy 2 hangs on the logo on ignition. It is in most cases a problem while installing files that will trigger this bug. Sometimes, it is after a fall, an immersion in water that the bug can happen. In these cases, it is unfortunately not possible to do much outside to take your Wiko Tommy 2 to a repairer because it is undoubtedly components which have been affected which are responsible for the problem. The battery is sometimes the component that causes concern, do not hesitate to check the battery status of your Wiko Tommy 2.
Nevertheless, we have already seen cases for which the origin is more vague, no recent update installed, no drop ... In these cases, as for a problem following an update, our solutions can help you, discover the following.
How do I fix my Wiko Tommy 2 stuck on Android logo when turning on?
We now move on to the solutions part of our article, and we will show you three different alternatives, from the simplest to achieve to the most complicated for repair your Wiko Tommy 2 stuck on Android logo.
Force stop your Wiko Tommy 2
The first of the methods, the easier. You have surely tried to restart your Wiko Tommy 2 by holding down the “Power” key on the latter for a few seconds. If this manipulation does not work, you will have to use the forced restart. You may not know this manipulation, however it is very simple and aims to restart a mobile phone even if it has a bug. If this solution does not work, you can try another technique to force the shutdown of your Wiko Tommy 2, the goal being to turn it off so that the bug is no longer present when you restart:
- To force restart your Wiko Tommy 2, keep your finger pressed on the "Power" key for 10 seconds
- If that doesn't work, wait for the battery of your Wiko Tommy 2 to empty to try to turn it on again once it is off
Make a Wipe Cache of your Wiko Tommy 2
If the first technique didn't work, we'll move on to advanced solutions. We will go through the recovery mode of your Wiko Tommy 2 to unlock it. This mode is really useful in the event that you experience a bug, in the event that you want to reset your mobile phone ... We will in this part accomplish a Wipe Cache which will correspond to cleaning the entire cache memory of your Wiko Tommy 2 and therefore repairing any bugs:
- Turn off your Wiko Tommy 2, or wait for the battery to drain completely
- Recharge it more than 50%
- Hold the key "High Volume" and the button "Power" pressed for several seconds until this very basic menu appears on the screen
- Navigate with the volume keys to "Wipe Cache Partition"
- Validate the process with the "Power" key
- Now select, "Reboot System Now" to restart your Wiko Tommy 2
Factory reset your Wiko Tommy 2 to unlock it
If the first technique did not work, we will be even more radical, you will nevertheless lose all the data stored on your Wiko Tommy 2, however if it is unusable, you will not be able to recover anything anyway. It's up to you to decide if you prefer to try to go see a repairer or carry out the procedure yourself if you have already saved all your data:
- Turn off your Wiko Tommy 2 or wait for it to turn off on its own when the battery is discharged
- Make sure it has more than 50% battery
- Access recovery mode with the procedure explained in the previous part
- Go to the option "Wipe Data / Factory Reset" with the volume keys, and validate the process with the power button
- Finish the procedure by choosing the option "Reboot System Now"
If you ever want as many tutorials as possible to become a Wiko Tommy 2 master, we invite you to watch the other tutorials in the category: Wiko Tommy 2.
